Day 1 - 23 October 2023

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Strategies for growth:

 

Getting it right from the start

• Know your customers

• Getting your value proposition right

• Customer journey optimisation

 

Keeping your customers & growing the numbers

• Service differentiation - utilising a digital-first approach (digital services)

• Offering personalisation & service bundling enabled by digital transformation

• Successful marketing, sales, and churn prevention

 

Exploring the vertical and horizontal expansion

• Looking for new niches: consumer IoT, enterprise, industrial IoT

• Developing an ecosystem of digital offerings: fintech, insurance, entertainment

 

New business models

• Digitalisation

• 5G-enabled services and hyperpersonalised offerings

• Providing non-telco services

• New wholesale agreements

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Day 2 - 24 October 2023

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Partnering programme

 

Future focus: Working groups addressing the industry issues 

 

Strategies for growth:

 

Future focus: Talking tech

• Deploying automation throughout your whole business 

• Using eSIM as an efficient way of acquiring customers

• VoLTE network opportunities for MVNOs

• Opportunities provided by network slicing

 

Future-proofing your business

• Maximising your brand value - what to do next?

• Developing beneficial MNO and MVNO partnerships

 

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Day 3 - 25 October 2023

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Future, future, future

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New types of partnership:

• Enabling the SMEs of the future

• Exploring connected vehicles market growth

• Triple and Quadplay offerings

• Partnerships with broadband, utilities, and financial services providers

• Financial sustainability, management, and governance

 

New technologies on the horizon

• Sattelite market

• Multiple virtualized services and hotspot alternatives for connectivity everywhere

• What will 6G mean for MVNOs?

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